with 10+ years of experience in shaping impactful and human-centered digital services. Passionate for customer advocacy, believes in the power of co-innovation and curious for emerging (tech) trends. 

Analytical thinker, eager to learn, researcher at heart. With a proven track record of successfully bringing digital experiences to life that make the difference.

Alexander B. Merz, PhD
1120 Wien

Journey Management, Service Design, User Research

alex@m3rz.eu
www.m3rz.eu